customer service

Have a problem? Need advice?

We will be sure to get back to you ASAP during normal business hours M-F 9AM-5PM PST.

E-mail us at or fill in the below information and submit.


30-Day Money Back Guarantee

If you’re not satisfied with your product during the first 30 days from purchase, we’ll refund your money for the product. No questions asked!

What Qualifies for a Refund/Return

Earth Baby has a 30-day money back guarantee for purchases placed on the website.

  • This field is for validation purposes and should be left unchanged.

If you are not 100% satisfied, email us at to start the return process. All returns require sending back the product with its original packaging within 30 days of purchase for a full product refund. Unfortunately, Earth Baby cannot process refunds for items purchased at other retailers.

In your return inquiry e-mail, please include:

  1. Your Full Name
  2. Your Address
  3. Product(s) returning
  4. Your Earth Baby Order Number
  5. Reason for return

Mail returning items to:

Earth Baby
20501 Earlgate Street
Walnut, CA 91789

Ph: 1-877-Earth99

Log in with your credentials

Forgot your details?